Workplans

E-Centre Workplans

On Friday November 23rd. we gathered with the E-Centre staff to review the expectations (from the cards on the wall) and services demanded by the different sectors in the community (from the spray diagrams).

We encouraged them to also think about the support and training they would need to provide the services.

The list of services required from the community is vast.

The E-Centre staff then organized the services into categories.

Below is is the first draft of the table that they prepared:

Training	Services	Programs
Computer training for new equipment Video conferencing Scanners Sound system Digital camera Projector Cd burners Printers Projector Laptops	Smart services More smart information Information sessions for the whole community.,	Bi-cultural Bi-languages
Training in applications New software’s Internet Websites Adobe photo shops Browsing E-mail Basic computers returning on the machine etc. Burning CDs Creating new programs Updating computers	Information gathering And sharing	Computer clubs
Office procedures	Computer clubs	List information on the changes of using technology in community
	Radio Station
	Translating in written and spoken languages
	More time for computers Access to computers
	Advice on purchasing computer equipments. Servicing Buying cheap In bulk Software’s price quotes
	Opening e-center
	Collecting and recording of information
	Printing for information, posters and other documents the community needs.

We prepared a framework to help the E-Centre staff prepare a work plan:

Service/Training	For whom	When	How	Monitoring

We agreed to work towards a four-month training programme, and then to review how it progressed and make improvements. We will need to ensure that the monitoring column includes indicators that will respond to E-Centre goals, and to the extent possible, to those in the results-based management framework. The E-Centre staff will be working on preparing the work plan in the coming weeks as a first priority.