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TeleCommons
Development Group
361
Southgate Dr.,
Guelph, Ontario N1G 3M5
519-822-8383
www.telecommons.com
North Spirit Lake Community Engagement Workshop
December
3 - 7th. 2001
Background
The
TeleCommons Development Group (TDG) is supporting K-Net in the implementation
of the SMART project by facilitating community engagement workshops and
developing and implementing a monitoring and evaluation methodology. This
report addresses both of these activities. The following summary describes
how these two components belong together. The monitoring and evaluation
methodology includes three levels of analysis:
|
Level
of analysis
|
Tools
to track changes |
Remarks |
|
Community
This
level will show how the community as a whole is using the technology;
comparisons among communities, and through time will be possible.
|
·
Annual survey of all households
(August 2000, August 2001)
·
Annual survey of all organizations
and businesses (August 2001)
|
The
surveys use standard indicators to track changes in the use of information
and communication technology (ICTs).
TDG
and K-Net chose the indicators.
|
|
Services
This
level will show how community services have improved.
|
·
Community engagement workshops
on Health, Education, Local Government and Economic Development to
learn about communities' dreams and expectations of improved services
|
TDG
and K-Net to ask communities about what to measure to verify how services
have improved.
Feedback
from both providers and users of the services
will be collected (and organized into a result based management
framework)
|
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People
This
level will show how people's knowledge and skills using the technology
have improved. |
·
Needs assessment tools on
applications
·
Self-assessment tools on
knowledge and skills
|
TDG
will provide the E-Centre managers with the tools, and will work with
them to adapt them as necessary |
The
central theme in this effort is to document how ICTs help communities
achieve their own goals.
Purpose
Helen
Aitkin, Galin Kora and Ricardo Ramirez of TDG traveled with Les Meekis
of K-Net Services to Red Lake, Keewaywin, Deer Lake and North Spirit Lake,
between November 18 and December 7th. Several other K-Net and
KO representatives joined the trips. The purpose of the trips was:
1. To share information with the communities
on the progress with the SMART project (K-Net) and the monitoring and
evaluation effort (TDG).
2.
To feedback the results of the 2000 and 2001 household and business
surveys in each community, hear reactions and comments, and gather ideas
about further data to analyze.
3.
To facilitate community engagement workshops on Health, Education, Local
Government and Economic Development and learn about communities' dreams
and expectations of improved services.
4.
To ask communities about what to measure to verify how services have
improved.
5.
To provide the E-Centre managers with tools
assess people's training needs and track how their knowledge and skills
improve using the technology.
Products
provided with this report
·
Summary of the North Spirit
Lake 2000 and 2001 household survey findings (Excel file, Powerpoint
presentation and Word commentary)
·
Training needs assessment tools
(knowledge and skill assessment, needs assessment)
·
File with photos taken by TeleCommons
during the workshops
First
Telecom Survey for Organizations and Businesses and Second Telecom Survey
for Houses
Community
reports
North
Spirit Lake
A
start up meeting was conducted on the evening of December 3, 2001. AS
the weather conditions did not allow the team members to fly to North
Spirit Lake, the start up meeting was conducted with the help of videoconference.
During the meeting, the representatives of North Spirit Lake were informed
about the objectives of the workshop, and briefly discussed the results
of the house survey.
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KO
and TeleCommons Development Group (in Balmertown - KO offices).
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Representatives
from North Spirit Lake, and from …
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