on the Poplar Hill Community Engagement Workshop
January 21 - 25th,
TeleCommons Development Group
361 Southgate Dr.,
Guelph, Ontario N1G 3M5
The TeleCommons Development
Group (TDG) is supporting K-Net in the implementation of the SMART
project by facilitating community engagement workshops and developing
and implementing a monitoring and evaluation methodology. This report
addresses both of these activities. The following summary describes
how these two components belong together. The monitoring and evaluation
methodology includes three levels of analysis:
Level of analysis
Tools to track changes
This level will show how the community
as a whole is using the technology; comparisons among communities,
and through time will be possible.
- Annual survey of all households
(August 2000, August 2001)
- Annual survey of all organizations
and businesses (August 2001)
The surveys use standard indicators
to track changes in the use of information and communication technology
TDG and K-Net chose the indicators.
This level will show how community
services have improved.
- Community engagement workshops on
Health, Education, Local Government and Economic Development to
learn about communities' dreams and expectations of improved services
TDG and K-Net to ask communities about
what to measure to verify how services have improved.
Feedback from both providers
and users of the services will be collected (and organized
into a result based management framework)
This level will show how people's
knowledge and skills using the technology have improved.
- Needs assessment tools on applications
- Self-assessment tools on knowledge
TDG will provide the E-Centre managers
with the tools, and will work with them to adapt them as necessary
The central theme in this effort is to document how
ICTs help communities achieve their own goals.
Galin Kora of TDG traveled with Les
Meekis of K-Net Services to Poplar Hill and Fort Severn, between January
21 and February 1. Several other K-Net and KO representatives joined the
trips. The purpose of the trips was:
- To share information with the communities on the
progress with the SMART project (K-Net) and the monitoring and evaluation
- To feedback the results of the 2000 and 2001 household
and business surveys in each community, hear reactions and comments,
and gather ideas about further data to analyze.
- To facilitate community engagement workshops on
Health, Education, Local Government and Economic Development and learn
about communities' dreams and expectations of improved services.
- To ask communities about what to measure to verify
how services have improved.
- To provide the E-Center managers with tools assess
people's training needs and track how their knowledge and skills improve
using the technology.
Products provided with this report
[Galin to add more with file names.]
- Summary of the Poplar Hill 2000 and 2001 household
survey findings (Excel file, PowerPoint presentation and Word commentary)
- Training needs assessment tools (knowledge and
skill assessment, needs assessment)
- File with photos taken by TeleCommons during the
First Telecom Survey for Organizations
and Businesses and Second Telecom Survey for Houses [insert brief?]
A start up meeting was conducted on the evening of
January 21 2002. The objective of the meeting was to introduce the community
members to the agenda of the workshop, update them on the status of the
SMART Project, and share with them some of the findings from the house
and business surveys conducted during 2000 and 2001.
At the beginning, Susan Owen
(E-center manager) introduced the participants
After each of the participants introduced
her/himself, Les Meekis informed the participants about the suggested
agenda for the following three days, and Brian Beaton (K-Net services)
and Dan Pellerin (K-Net services) informed the participants about the
progress made with the SMART Project.